LONG ISLAND CITY, NY, January 11, 2022 / PRNewswire / – Reshyne (reshyne.com), a one-of-a-kind repair service management platform launched today to help jewelry and watch retailers of all sizes open up new business opportunities and grow company revenue. Reshyne’s solution enables global corporate retailers, independent designers and all mid-size businesses to revolutionize repairs with a high octane platform designed to bring the jewelry and watch industry into the world in the digital age.
The Reshyne platform streamlines every aspect of repairs, allowing retail businesses to supercharge both the services they provide to customers and the way they manage repairs as part of their business. With Reshyne, retailers can provide customers with a fully personalized experience, from navigating a menu of repair services to placing orders, printing shipping labels, finalizing payment and following up on shipments. progress in real time. At the same time, Reshyne opens up full visibility across the entire repair organization, allowing retailers to easily manage suppliers and partners, streamline workflows, improve productivity and increase income.
- Complete customer experience: Customers browse a fully personalized menu of services, place and pay for their orders, request quotes, print shipping labels, and track order status.
- End-to-end visibility for teams: Store owners, associates, and employees get a robust point of sale, assign repair jobs to internal or third-party vendors, and manage workflows.
- Company and business management: Increase efficiency, improve productivity, reduce costs, increase revenue, and manage relationships, all from the platform.
- Responsibility and communication of suppliers: Suppliers can provide price estimates and status updates, submit before and after photos, and bill retailers for work performed.
Retailers can implement Reshyne without changing their suppliers, suppliers or partners; the solution simply allows jewelry and watch companies to do more of what they do best. For businesses that already offer repairs, Reshyne increases customer loyalty and lifelong customer value. For jewelry and watch brands introducing repair services for the first time, Reshyne unlocks a whole new revenue stream without the investment or overhead required to create an in-house repair service. Reshyne also offers fulfillment capabilities, completing and delivering quality jewelry repairs on your behalf from two state-of-the-art facilities in New York.
“Reshyne delivers much needed innovation to an industry that has been stuck in the Dark Ages for decades,” said Jason yakubovich, founder and CEO of Reshyne. “Most jewelry and watch businesses are bogged down by heavy legacy systems and inefficient manual processes; some still use paper order forms. But contemporary consumers are increasingly digital. They expect and demand technological experiences from the brands they do business with. In 2020, global e-commerce sales totaled nearly $ 4.3 trillion. By 2024, this number is expected to climb to nearly $ 6.4 trillion. The incredible expansion of e-commerce poses an existential threat to any retailer that has yet to meet consumers where they are – online in the digital world. “
MJJ Brilliant, the industry-leading parent company behind Reshyne, tested the platform internally on the sister brand, Fast jewelry repairs, before launching it to the public. With over four decades of industry leading experience, MJJ Brilliant has been able to put Reshyne to the test, refining and evolving platform functionality to develop this transformative tool. one-of-a-kind digital for jewelry and watchmaking. companies.
For more information on how the Reshyne platform helps jewelry and watch retailers increase revenue, eliminate inefficiencies, and delight customers, book a no-obligation demo. here.
Reshyne is a unique service management technology platform that helps retailers get the most out of repairs. The software’s fully customizable storefronts for customers, dynamic operating tools and robust revenue dashboards enable sustained revenue growth for jewelry and watch retailers of all sizes. MJJ Brilliant, the parent company of Reshyne, infuses the platform with over 40 years of proven leadership and a mission to revolutionize the jewelry and watch industry. Reshyne is a privately held company headquartered in Long Island City, New York. To find out more, visit reshyne.com.